Our Practice

Smile! We’re right up your street…

You’ll easily find us right in the heart of Holywood. 

And when you do, you’ll also find a warm welcome.

Our practice is accessible with downstairs treatment rooms for those with limited mobility.

And we’ve got 2 comfortable waiting rooms, complete with children’s area.
 

Our Practice

Practice Opening Times

Monday to Friday 9am-5pm.

Closed for lunch 1pm-2pm

Emergency Appointments

We endeavour to keep spaces in our appointment diaries each day for dental emergencies, i.e. severe dental pain, trauma or swelling, and so we would encourage you to contact us as early in the day as possible to avail of this service should the need arise.

The following problems do not necessarily constitute a severe dental emergency:-

  • A broken tooth/lost filling
  • Crown or Bridge out
  • Pain that lasts a few seconds and can be avoided

These problems usually require regular treatment appointments to deal with them appropriately and so you will be offered the next available appointment. We will, however, place your name on a waiting list so that we can contact you should an earlier appointment become available.

If a dental emergency arises outside of normal working hours, please telephone the surgery and you will be given details of the out of hours service. Denplan patients can also telephone the Denplan Healthline number, details of which are on their membership card.

Cancellation of Appointments

As all patients are seen on an appointment basis, please contact the practice as soon as possible to let us know if an appointment no longer suits so that we can rearrange it for you.

There is no charge for cancellations provided we are given 24 hours notice.

Failure to keep an appointment will result in a charge of £35 per half hour unless there are exceptional circumstances.